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more
testimonial...
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...we are glad to have local data recovery
company like MDR in malaysia, we are impressed when we were told that our 9-month
research data are recoverable with reasonable price. Thank you guys, and all the
best!
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Mohd. Ridzuan & Karim, UTM (Nov 2005) |
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...my lost can be countless without my
presentation data recovered within 8 hours, i know it wasn't an easy task
but you just made it, amazing!
i will definitely use your service in the future and recommend you to others! Well done! |
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Franco S., Singapore (Nov 2005) |
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Data Recovery Fact
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Disaster on data lost
....two out of five enterprises that experience a disaster go out of business within five years. Business continuity plans and disaster recovery services are core essentials to ensure continuing viability. |
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~ Gartner research
paper
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What can be handled by MDR?
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At MDR, we execute
all recovery jobs in Malaysia, we do not send
customers' hard drive overseas (some recovery centers headquartered overseas
or agent for overseas recovery center) for further recovery attempt, we do
not give any excuses on job difficulties to mislead customer by stating
"There is no one can do it in Malaysia..."
With years of innovative research and development, technical support,
materials and datasheets from various manufacturers, MDR constantly
strengthen it's
technical resources, skills and experience, ready to tackle various kind of hard drive problem (to
be described below).
Therefore, it is time to open up our mindset, take a look on what Malaysian data
recovery center can do...
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Diagnose incoming
hard drives...
When faulty
hard disk received into labs, each component (circuit board, HDA) are to be
probe separately with common tools like oscilloscopes, voltage measuring tools
and in house signal measuring equipment, No direct power to
be input to the hard drive until the probing completed (to prevent further
damages, specially for mechanical failed cases). |
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Transfer platter...
Conventional mechanical driven hard drive (3.5", 2.5" and 1.8") that failed with
critical "illness" e.g. mechanical clicking noises or a total mechanical death
situation, platter transfer is normally the best data salvation method. The job
of transferring platter require cleanroom facilities (for many
years ago, the term "cleanroom" used to be a technical jargon or luxurious tools
to attract customer, but it is no long be), special fabricated
tools and most importantly, handling experience. |
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Repair surface
mounted printed circuit board (PCB) ...
For hard
drive technology, we are dealing with multi-layer printed circuit board
repairing and reviving tasks, to deal with tiny scale yet high complexity
components like ICs, the SMT (Surface Mounting Technology) know-how and
understanding on how each circuitry module works are extremely critical.
As 80% of to-date hard drives do not share circuit board (firmware and parameter
of each drive are designed to be exclusive), the chances of recovery sometime
may only rely on the same problematic circuit board.
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Access to
firmware...
To deal
with firmware defects, a full range of firmware database from different maker is a must.
Proper firmware writing tools are so critical as for a malfunctioning hard drive,
you may have only one chance to perform this particular task, and to recover the
data..
You can read more about hard drive firmware here.
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Motor and slider...
Dead motor
and faulty slider (read/write head module) defects are categorized as one of the
toughest
task in this data recovery job (when platter transfer, circuitry and firmware
repair are not permitted or relevant).
With years of research, our knowledge on newer generation of motor (Fluid
dynamic bearing motor) and slider re-alignment technique are enhancing, by now,
on certain hard drive model, we have captured the
techniques for motor co-planarity
assembly
and multi platter slider assembly.
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Our Commitment
- Firm
commitment to privacy (Non-disclosure Agreement)
- No data, no
charge
- Prompt recovery
and delivery
- Total customer
satisfaction
- Competitive
recovery fee
charge
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